7650 ELP – 3/8 in. x 50 ft. Premium Duty Enclosed Hose Reel

Adjusting the guide opening position allows you to rotate the enclosure so the hose exits in the direction you need — for example, to align with ceiling, wall, or side mounting.

This improves hose routing and reduces unnecessary bending or strain on the hose.

Adjust Guide Opening Position — Step-by-Step

For Series 5000 Reels

Steps:

1. Pull the hose out of the guide opening and latch the reel so it stays extended.
2. Remove the four nyloc nuts from the reel cover.
3. Take the cover off and rotate the enclosure to your desired position.
4. Reinstall the cover and tighten the four nyloc nuts.

You can also watch our Reelcraft how-to video for step-by-step visual instructions on how to adjust the guide opening on a Series 5000 enclosed reel.

For Series 7000 Reels

Steps:

1. Pull the hose out of the guide opening and latch the reel so it stays extended.
2. Remove the four nuts on the base.
3. Take off the cover and remove the rubber inserts.
4. Choose the new guide position and reinstall the rubber inserts in the slots you want to use.
5. Put the cover back on the studs in the new position and tighten the four nuts.

You can also watch our Reelcraft how-to video for step-by-step visual instructions on how to adjust the guide opening on a Series 7000 enclosed reel.

Tips for Best Results

• Latch the hose fully before starting — this prevents the reel from retracting while you work.
• Hand-tighten the nuts first, then torque them down evenly so the enclosure sits flush.
• Check that the hose feeds smoothly through the new guide position.

Need More Help?

• Visit the service manual page for more specific technical support.
• Watch the Technical & How-To Videos for visual guidance.
• Contact Reelcraft support if you aren’t comfortable making adjustments yourself.

Can my spring driven reel be made constant tension?

Most Reelcraft spring retractable reels can be made constant tension by removing the latching system. There are some models that may not have this capability.

Please refer to our online tech bulletins for more information on converting your reel to constant tension.

How do I replace the latch spring on my Series 7000 reel?

• Remove all spring tension from the reel by removing the bumper assembly and allowing the spool to un-wind completely.
• Turn off inlet pressure to reel and remove inlet plumbing.
• Remove set-screw which holds main shaft from hub on the base assembly.
• Slide the spool and springcase and shaft assembly away from base.
• Latch assembly should then be visible and accessible.
• Remove old spring, re-attach new spring with large loop over latch stud bushing and small loop through the end of the latch pawl. DO NOT USE pliers or similar tools as they may cause damage to the latch spring during install and shorten service life.

How many GPMs will I get from my hose?

GPM = gallons per minute is a function of hose diameter, hose length, supply pressure and fluid going through the hose/reel. The most common fluids, air and water, can be seen in charted data. For hydraulic oils, it is necessary to know the operating temperature, pressure and fluid viscosity.

Why is my air pressure or fluid flow restricted?

U-bolts tightened down too tight on the hose restricting product flow. Loosen U-bolts to be snug on the outside diameter of the hose, but not too much that it crimps off product flow.

Why will my hose reel or cord reel not retract?

Insufficient Spring Tension

Adjust the spring tension by adding wraps of hose. Pull out approximately 10 feet of hose. Hand feed the hose back up through roller bracket assembly until the loop is large enough to slip over sheave. Add two or three wraps until desired tension is achieved. Do not exceed spring capacity. Watch our “How to Adjust Spring Tension” videos on our Technical Videos page for more help.

Hose / cord reel mounted on ceiling above 16 feet

Control handle weight must also be considered. Contact Reelcraft for further information.

Latch mechanism engaged with drive spring coiled to solid height

U-bolt hose clamps on sheave assembly not positioned correctly.

Hose / cord fully extended will not retract

Latch mechanism engaged with drive spring is coiled to solid height. U-bolt hose clamps on sheave assembly are not positioned correctly.

Product supply to reel, rigid, plumbed in

If a flexible connecting hose is not used between hose reel inlet and hard plumbing, you stand the chance of causing excessive bind to main shaft and hub bearings causing reel not to retract. This will also void the warranty.

Reel mounted on uneven surface

Bolting the reel down to an uneven surface will distort the side frames causing a bind on main support shafts and restricting smooth retraction of the hose.

Wrong guide arm position

If the guide arm is in side wind position for ceiling mounted reels, the hose / cord is bending at a 90° angle over roller bracket assembly. This can cause excessive loss of spring tension. Adjust the guide arm to coincide with how the hose / cord reel is actually mounted. U-bolt clamps may also need to be adjusted.

Broken main spring, broken spring arbor, corrosion on shaft and hub

Replace broken part with new. For corrosion: disassemble reel and remove corrosion, lubricate and reassemble.

Why is fluid or air leaking from my swivel?

O-ring worn out or wrong O-ring for material being handled

Replace O-rings with O-ring kit or replace with correct rings for material being handled.

Swivel may be loose or not enough pipe thread sealant on shaft threads

Remove swivel and check threads ensuring they are in good condition.  Reapply thread sealant and install swivel onto reel ensuring good thread engagement.

Why will my reel not latch?

If your reel will not latch, it could mean the latch spring is broken or the latch pawl or latch plate is bent. The broken or bent part(s) will need to be replaced.

Refer to our Service Manuals page for assistance finding your parts.